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Saad ka lehitseda allolevaid teemasid, et leida seda, mida otsid.
AndroidProbleemid

Problems with badge count

An incorrect badge count on the WhatsApp icon is usually caused by an issue with your phone. Please try these troubleshooting steps to reset it:

  • Ask someone to send you a new WhatsApp message. This should automatically refresh the message count.
  • Tap and hold on the WhatsApp icon and drag it to the trash can icon (usually located on the top of the screen), then drag a new WhatsApp icon out of your app drawer into your home screen.
  • Uninstall WhatsApp. Go to Settings > Device > Applications > Application manager > More > Show system apps > BadgeProvider > Storage (path may vary depending on your phone) or to your badge count app, tap Clear Data, and then re-install WhatsApp.
  • Go to Settings > System > Developer options and make sure Do not keep activities is turned off. If you do not have developer options, skip this.
  • Go to Settings > Device > Applications > Application manager > WhatsApp > Storage and tap Clear Data. You will have to reverify your phone number next time you open WhatsApp.

Badge count is a notification functionality provided by your launcher and is not a function of WhatsApp. If you continue to experience issues, please contact your phone's manufacturer.

Find out how to get badge count on your app here.

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