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If you’re experiencing issues downloading or sending photos, videos, or voice messages, check the following:

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If the problem persists, there might be an issue with your SD card. To verify, ensure your SD card has:

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If none of these solutions have resolved the issue, it could mean that your SD card is corrupted. In this case, you might need to reformat your SD card or purchase a new SD card.

Note: Reformatting your SD card will erase all of the SD card’s content.

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