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  1. Android

Can’t see contacts

If your contacts' numbers are shown instead of their names, you might need to reset the WhatsApp sync with your contacts. To do so:

  1. Open your phone's Settings, then tap Users & accounts > WhatsApp.
  2. Tap REMOVE ACCOUNT > REMOVE ACCOUNT.
  3. Open WhatsApp, then tap the new chat icon > More options > Refresh.

If the steps above don't work, it's possible that your phone's settings might be preventing WhatsApp from functioning properly. If so, please try the following:

Open your phone's Settings, then tap Apps & notifications > WhatsApp > Permissions. Make sure all permissions are turned on.

If the issue still isn't fixed, please contact your phone's manufacturer for more information regarding security permissions on your phone.

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