An updated catalog makes it easier for your customers to interact with your business. It also helps showcase your new products and services.

Add a product or service to your catalog:

1. Open the WhatsApp Business app > More options > Settings > Business settings > Catalog.
   • If creating a new catalog, tap ADD PRODUCT OR SERVICE.
2. Tap the green plus icon, then Add Images.
3. Tap Gallery to upload images from your Photos or Camera to take new images. You can upload up to 10 images.
4. Provide a product or service name. You can also provide optional details such as price, description, website link, and product or service code for the uploaded product.
5. Tap SAVE.

Delete a product or service from your catalog:

Open the WhatsApp Business app > More options > Settings > Business settings > Catalog Press and hold your finger on the image of the product, or service you wish to delete. Tap the Delete icon, then tap YES.

Alternatively, select the image of the product or service you wish to delete. Then, tap More options > Delete > DELETE.

Note: Every image uploaded to catalog is subject to a review. The review helps confirm that the image, product or service meets the WhatsApp Commerce Policy.

If a product or service in your catalog is rejected, a red exclamation icon will be displayed next to the image. If you feel this isn’t correct and you’d would like to request another review:

1. Select the rejected product or service to view Details.
2. Tap request another review.
   • Tap LEARN MORE to review our Commerce Policy.
3. Enter the reason for the request in the text field.
4. Tap Continue.