About managing orders on the WhatsApp Business app
Note: The payments feature is currently only available to users in Brazil using WhatsApp messenger app on Android or iOS.
Using the WhatsApp Business app, you can create professional-looking orders to help customers understand details of the products and services they’re purchasing from your business, as well as pay for their purchase without leaving the chat.
Orders can include custom items or items listed in your catalog. By linking to your payment acquirer, you can accept credit and debit card payments for all customer orders. You can manage all of your customer orders and view the most updated payment statuses from the Orders home.