Can’t send longer videos
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There's a problem with uploading and downloading media, including videos, in messages right now. This means some users may experience issues sending and receiving images/photos and videos. We're working to fix it as soon as possible. In the meantime, please keep WhatsApp updated on your device. Updates are released regularly and may contain fixes for bugs and other issues.
If you’re unable to send long videos, try these troubleshooting steps:
Check your connection and file size
Users who have a slower internet connection might have difficulty sending large media files and HD media. The maximum file size for videos sent or forwarded through WhatsApp is 64MB on all platforms.
For users with a faster internet connection, the default video size limit is 100MB and 720p resolution. For users with a slower internet connection, the default video size limit is 64MB and 480p resolution.
Lower the video quality
The maximum video duration varies based on the quality of your phone's video camera. To send a longer video, you can record a lower resolution video outside of WhatsApp and use the attach media feature to send it to your contacts.
Shorten the video or upload as a Document
You have the option to trim the length of the video before sending it. However, if you’d like to send longer or larger media, you can also choose Document and select a photo or video. The maximum allowed document size is 2 GB.
Forward the video instead
To send a video you've previously received, use the forward media feature in a chat to forward the video. Learn how here.
Note: For Status, you can share a video with a maximum duration of 30 seconds.
