How to use polls

Android
iOS
Web
Mac
Windows
Polls are a simple way to ask questions and get real-time answers in a group chat.

Create a poll

  1. Open a chat.
  2. Click
    plus
    > Poll.
  3. Under Question, enter the question you want to ask your group.
  4. Under Options, enter your poll options. Click and drag
    reorder
    next to an option to change the order of your poll options by sliding up or down.
    • Users can vote for multiple options on polls by default. To prevent users from voting for more than one option, turn off the Allow multiple answers toggle by tapping it.
  5. Click
    send
    to create your poll.

Receive updates about your poll

To receive updates on incoming votes, make sure push notifications for WhatsApp are enabled on your device. You will only receive one push notification for each poll you create. Learn more about how to manage your notifications.

Respond to a poll

To respond to a poll, click the options you want to vote for.
To remove your vote for an option, click the option you selected again.
Note: If the creator of the poll has turned off multiple answers, clicking multiple options will deselect the options that you previously clicked.

View poll details

To view the results of an active poll, including the number of members who have voted:
  1. Open the chat with the poll you want to view.
  2. Locate the poll, then click View votes.

Delete a poll

To delete a poll:
  1. Go to the chat with the poll you want to delete.
  2. Click
    down-arrow
  3. Click Delete.
  4. Click Delete for everyone or Delete for me.

Troubleshooting issues with polls

If you’re having issues with creating or responding to a poll, we recommend you:
  • Restart your computer, or turn it off and on.
  • Update your browser to the latest version.
  • Check if you have an internet connection by opening a browser and going to a website. If that doesn’t work, try these connection troubleshooting steps.

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