How to use polls

Android
iOS
Web
Mac
Windows
Polls are a simple way to ask questions and get real-time answers in a group chat.

Create a poll

  1. Open a chat.
  2. Tap
    attach
    > Poll.
  3. Under Question, enter the question you want to ask your group. Poll questions are limited to 255 characters.
  4. Under Options, enter up to 12 poll options. Poll options are limited to 100 characters.
    • Tap and hold
      reorder
      next to an option to change the order of your poll options by sliding up or down.
    • Users can vote for multiple options on polls by default. To prevent users from voting for more than one option, turn off Allow multiple answers.
  5. Tap
    send
    to create your poll.

Receive updates about your poll

To receive updates on incoming votes, make sure push notifications for WhatsApp are enabled on your device. Learn more about how to manage your notifications.

Respond to a poll


To respond to a poll, tap the option, or options, you want to vote for.
To remove your vote for an option, tap the option again.
Note: If the poll creator has turned off multiple answers, tapping an option will deselect any options that you previously tapped.

View poll details

To view the results of an active poll, including the number of members who have voted:
  1. Open the chat with the poll you want to view.
  2. Locate the poll, then tap View votes.

Find a poll

To search for a poll:
  1. From the Chats tab, tap the search bar.
  2. Scroll the filter options right and left until you find Polls .
  3. Tap Polls.

Delete a poll

To delete a poll:
  1. Go to the chat with the poll you want to delete.
  2. Tap and hold the question on the poll you want to delete.
  3. Tap
    delete
    .
  4. Tap Delete for everyone or Delete for me.

Troubleshooting issues with polls

If you’re having issues with creating or responding to a poll, we recommend you:
  • Restart your phone, or turn it off and on.
  • Update WhatsApp to the latest version.
  • Update your phone to the latest OS.
  • Try connecting to mobile data if you're on Wi-Fi, or to Wi-Fi if you're on mobile data. If that doesn’t work, try these connection troubleshooting steps.

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