How to move your account information from the WhatsApp Business app to WhatsApp Messenger

Before you move your account information from the WhatsApp Business app to WhatsApp Messenger, create an iCloud backup of your information. Learn how to create a backup in this article.
To move your account information from the WhatsApp Business app to WhatsApp Messenger:
  1. Update the WhatsApp Business app and download WhatsApp Messenger from the Apple App Store.
  2. Open WhatsApp Messenger.
  3. Read the WhatsApp Messenger Terms of Service. Tap Agree & Continue to accept the terms.
  4. WhatsApp Messenger automatically identifies the number you’ve been using in the WhatsApp Business app. To continue, tap the option with your existing number, then tap Continue.
    • If the number that appears is not the number you’d like to use, tap Use a different number, then follow the normal verification process.
  5. WhatsApp will send you an SMS with a 6-digit code. Enter the 6-digit code to verify your number.
    • You won’t have to complete this step if your iCloud Keychain is enabled and you’ve verified this number on the same phone before.
  6. Create your WhatsApp Messenger profile, then tap Done.
Note: While it’s possible to move some of your account information from the WhatsApp Business app to WhatsApp Messenger, it’s not possible to move all of it. Account information associated with features unique to the WhatsApp Business app, like catalog items and collections, cannot be transferred.
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