About sharing customer-related activities to help businesses connect with customers

To help your ads reach the right audience on Facebook and Instagram and improve Meta ads, you can share some customer-related activity information with WhatsApp’s parent company, Meta. This information includes order details such as order status, when an order was created, updated, or paid for.
  • Message and call content is not shared
  • Customer names, email addresses and phone numbers are not shared
  • You can manage your Ads Data Sharing setting at any time from Settings > Business Tools > Ads Data Sharing
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