How to check read receipts

Check marks are displayed next to each message you send. Here’s what each one indicates:
  • read receipts sent
    The message was successfully sent.
  • read receipts delivered
    The message was successfully delivered to the recipient's phone or any of their linked devices.
  • read receipts
    The recipient has read your message.
  • The second check mark appears when a message is delivered to any of the recipient's linked devices, even if their phone is off.
  • In a group chat, the second check mark appears when all participants have received your message. Two blue check marks appear when all participants have read your message.
  • Read receipts reset when you edit a message, so you can see who viewed your updates.
Message info screen
The message info screen displays details of when your sent message was delivered, read, or played by the recipient.
Note: When a participant leaves a group, the message info screen will still show the original information with all participants, including the participant who left the group.
To see the message info screen:
  1. Open an individual or group chat.
  2. Swipe the message from right to left. Alternatively, tap and hold your sent message and choose Info from the menu.
The Message Info screen shows:
  • Your message was delivered to your recipient's phone or linked devices, but the recipient hasn’t seen it.
Read or Seen:
  • The recipient has read your message or seen your picture, audio file, or video.
  • The recipient has seen your voice message, but hasn’t played it.
  • The recipient has played your voice message.
Missing read receipts
If you don't see two blue check marks, a blue microphone, or “Opened” label next to your sent message or voice message:
  • You or your recipient might have disabled read receipts in the privacy settings.
  • The recipient might have blocked you.
  • The recipient's phone might be off.
  • The recipient might not have opened your conversation.
  • You or the recipient might be experiencing connection issues.
  • When a person gets your message for the first time, a read receipt might not be sent to you.
Turn off read receipts
To turn off your read receipts, go to Settings > Privacy, then turn off Read Receipts.
Note: This won't disable the read receipts for group chats or play receipts for voice messages. There's no way to turn those settings off.
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