How to edit your business profile

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Your WhatsApp Business profile lets you add publicly viewable information about your company. These details include your business name and address, category, description, email address, and website.
Business Tip: A complete and accurate business profile not only keeps your customers informed. It can also reduce the number of messages you receive about things like your business's hours.
Note: If your business account is Meta Verified, making changes to your business profile after you’ve subscribed may result in your subscription being canceled, and you would then need to re-subscribe to verify your updated account. This is a safety measure to prevent impersonation. Learn more about Meta Verified for Business.

View your business profile


To view your business profile, go to the Tools tab and then tap Profile.

Edit your profile photo

Note: Your profile photo is public by default. Learn how to change your privacy settings in this article.
  1. Tap your profile photo, then
    .
  2. Choose from the following options:
    • camera
      to take a new photo. Once you've taken a new photo, crop or rotate the photo as needed > tap Done.
    • to choose an existing photo. Select a photo, crop or rotate as needed, then tap Done.
    • avatar
      to create or use Avatar. Follow the prompted steps to Create from selfie or Create Manually.
    • To remove your profile picture, tap
      > Remove.

Edit your cover photo

  1. Tap
    draw
    on your cover photo > Tap Add or edit profile picture.
  2. Tap
    camera
    to take a new photo, or tap
    gallery
    to choose an existing photo. You can also tap
    delete status update
    > Remove to remove your current cover photo.
  3. Once you've selected a photo or taken a new one, crop or rotate the photo as needed.
  4. Tap Done.
Note: Your cover photo is public by default.

Edit your business name and description

  1. Tap on the field you'd like to update.
  2. Make your updates.
    • For business name: Make your changes, then tap OK > Continue > OK.
    • For description: Make your changes, then tap Save.

Edit your business category

  1. Tap on the Category field you'd like to update.
  2. Select up to three relevant categories for your business.
  3. Tap Save
Note: Unfortunately, it's not possible to create a custom category. If the category you want to use is not available, try using a more generic category, or use the Other Business category.

Edit your business address

  1. Tap on the address field.
  2. Choose from these options:
    • Tap the Business address field, then enter your business address > Save.
    • Update location on map: Drag the map to move the pin > Done > Save. Note: This only changes the business location on the map. The address you entered in the adress field stays the same.
    • Tap This business does not have a physical location > Set coverage area. Then, drag the map to move the area and choose your radius.

Edit your business hours

  1. Tap on the business hours field.
  2. Tap Schedule.
  3. Select one of the following schedule templates:
    • Open for selected hours: Use the toggle to select the specific days that you’re open. You can also indicate specific sets of working hours for each day.
    • Always open: Use the toggle to select which days of the week your business is open.
    • By appointment only: Use the toggle to select which days of the week your business is open for appointments.
  4. Tap Save.
You can also tap
more options
> Clear to reset your business hours.

Edit your email and website

  1. Tap on the field you'd like to update.
  2. Update your information.
  3. Tap Save.
If you have no linked accounts:
  1. Tap Facebook & Instagram.
  2. Tap
    add item
    next to Facebook or Instagram > Get started > Log in > Continue.
  3. Select the Page you'd like to add.
  4. Tap Connect Page.
If you have no linked accounts:
  1. Tap Facebook & Instagram.
  2. Tap
    add item
    next to Instagram > Continue.
  3. Log in to your account to add it to your business profile.
  4. Select the Page you'd like to add.
  5. Tap Connect WhatsApp.
If you already have linked accounts:
  1. Tap
    draw
    next to your Facebook page name or Instagram handle to manage your linked account.
  2. Choose from the following options:
    • Tap Manage your page in Facebook to manage your page on Facebook.
    • Turn the toggle on to Show your page on WhatsApp.
    • Turn the toggle on to Use your page to create ads.
    • Tap
      > Remove WhatsApp > Remove to remove your linked page.
  3. You can hide a linked account from your profile or unlink it from your WhatsApp account.

Edit your catalog

  1. Tap Manage in the Prodcuts section to update your catalog or create a new one.
  2. Add or edit items in your catalog as needed. Learn more about how to create and maintain a catalog in this article.

Edit your About information

  1. Tap on the About field.
  2. You can create a custom About message in Currently set to, or select one of the presets in the Select About section.
  3. Tap Save.

Edit your phone number

Tap on the phone number field > Next to begin the process to update your phone number.
About your business profile

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