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How to edit your business profile
Web
Android
iOS
Web
Android
iOS
Your WhatsApp Business profile lets you add publicly viewable information about your company. These details include your business name and address, category, description, email address, and website.
Business Tip: A complete and accurate business profile not only keeps your customers informed. It can also reduce the number of messages you receive about things like your business's hours.
Note: If your business account is Meta Verified, making changes to your business profile after you’ve subscribed may result in your subscription being canceled, and you would then need to re-subscribe to verify your updated account. This is a safety measure to prevent impersonation. Learn more about Meta Verified for Business.
View your business profile
To view your business profile, go to the Tools tab and then tap Profile.
Edit your profile photo
- Tap Edit under your profile picture.
- If you do not have a profile photo set, tap Add Photo instead.
- Tap Choose Photo to choose an existing photo or Take Photo to take a new photo.
- You can also tap Delete Photo > Delete Photo to remove your current profile photo.
- Once you've selected a photo or taken a new one, crop the photo as needed.
- Tap Choose.
Note: Your profile photo is public by default. Learn how to change your privacy settings in this article.
Edit your cover photo
- Tap Camera to the right of your cover photo.
- Tap Choose Photo to choose an existing photo or Take Photo to take a new photo.
- You can also tap Delete Photo > Delete Photo to remove your current cover photo.
- Once you've selected a photo or taken a new one, crop the photo as needed.
- Tap Choose.
Note: Your cover photo is public by default.
Edit your business name and description
- Tap on the field you'd like to update.
- Make your changes.
- Tap Save.
Edit your phone number
Read this article to learn how to edit your phone number.
Edit your business hours
- Tap the Add Business Hours field.
- Under Schedule, select one of the following schedule templates:
- Open for selected hours: Tap a day to customize your business hours for that day.
- Always open: Use the toggle to select which days of the week your business is open.
- By appointment only: Use the toggle to select which days of the week your business is open for appointments.
- Tap Save.
You can also tap Clear to reset your business hours.
Edit your business address
- Tap the Add Address field.
- Enter your business address.
- You can also update your map location by toggling on Set location on map.
- Then, update your business address on the map or select one of the following options:
- Yes, Use This Address to have the map reflect what you’ve entered in the address field.
- No, Edit Address to return to the business address field and change your address.
- Let Me Set Location to locate a specific place on the map.
- Tap Done.
Note: This only changes the location of your business on the map. The address you’ve entered in the address field will stay the same.
- Tap Save.
To remove your address, tap Delete Address.
Edit your email and website
- Tap the field you'd like to edit.
- Update your information.
- Tap Save.
Edit your catalog
- Tap Manage to update your catalog or create a new one.
- Add or edit items in your catalog as needed. Learn more about how to create and maintain a catalog in this article.
Edit your linked social media accounts
If you have no linked accounts:
- Tap Facebook & Instagram > Continue.
- Log into your Facebook or Instagram account to add it to your business profile.
If you already have linked accounts:
- Tap Facebook & Instagram to manage your linked account.
- You can hide a linked account from your profile by turning off Show on profile.
- Alternatively, you can unlink it from your business profile by tapping Remove WhatsApp.
Edit your business category
- Tap the category field.
- Select up to three relevant categories for your business.
- Tap Save.
Note: Unfortunately, it's not possible to create a custom category. If the category you want to use is not available, try using a more generic category, or use the Other Business category.
Edit your About information
- Tap the About field.
- You can tap the field under Currently set to to create a custom About message.
- Alternatively, you can select one of the presets in the Select your about section.
About your business profile