How to troubleshoot the notification dot
The dot on the WhatsApp icon is called a notficiation dot. This is a feature provided by your phone's manufacturer to indicate you have received messages etc. If you don't see it, try these troubleshooting steps:
- Go to Settings > Notifications, turn on Notification dot on app icon.
- Ask someone to send you a new WhatsApp message to refresh the notification dot.
- Remove the WhatsApp shortcut from your home screen: Tap and hold the WhatsApp icon and drag it to the remove icon (mostly located near the top of the screen). Then drag a new WhatsApp icon out of your app drawer onto your home screen.
If you continue to experience issues, please contact your phone's manufacturer.
- Can't see notification count