About using the shopping button

The shopping button (
on Android or
on iPhone) gives you access to a business’ catalog directly from your chat screen, making it easy to explore a business’ products and services while using WhatsApp. You can still access the business' catalog from their business profile.
Note:
  • This feature is currently only available to businesses that use the WhatsApp Business app.
  • Businesses must have set up a catalog for this button to appear.
Related resources:
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