How to edit your default message for WhatsApp Business QR code

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Scanning your QR code lets your customers start a conversation by sending your business a default message. As a business owner, you can determine the content of your default message.
Value-driven default messages can encourage customers to contact your business, and help you form relationships with them. For example, “I want to learn about upcoming sales” or “Please add me to your newsletter”.

Edit your default message

  1. From the Tools tab >
    More Options (three vertical dots)
    > Short link.
  2. Tap View QR Code.
  3. Turn on Message.
  4. Tap
    Text Edit (pencil)
    under Message to edit the default message.
    Note: Default messages have a 140-character limit.
  5. Tap OK to save your changes.
Note: Your customers can edit a default message before sending it to you.

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