How to edit your default message for WhatsApp Business QR code
Scanning your QR code lets your customers start a conversation by sending your business a default message. As a business owner, you can determine the content of your default message.
Business Tip: Value-driven default messages can encourage customers to contact your business, and help you form relationships with them. For example, “I want to learn about upcoming sales” or “Please add me to your newsletter”.
Edit your default message
- Open the WhatsApp Business app.
- Tap More options> Business tools > Short link.
- Tap View QR Code.
- Tap More options> Edit.
- Turn on Message.
- Tap Editunder Message to edit the default message.Note: Default messages have a 140-character limit.
- Tap OK to save your changes.
Note: Your customers can edit a default message before sending it to you.