How to restore your chat history

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To restore your chat history, including your group chats, first make sure you have an existing iCloud backup. Learn how to create one here.
To restore your chat history:
  1. Uninstall and reinstall WhatsApp.
  2. Verify your phone number and Apple ID.
  3. Tap Restore Chat History.
  • Unfortunately, we can't help restore your backup because your chat history isn’t stored on our servers.
  • There must be enough free space on both your iCloud and iPhone to restore your chat history. A partial backup can occur if your iPhone does not have enough storage. If you are unable to restore a backup completely, first make sure your device has enough storage, then delete the app and try to restore your backup again.
  • The phone number used for backing up and the one used for restoring must be the same.
  • Backups include messages and media sent and received in communities. They also include updates shared over WhatsApp Channels, but they do not include media unless you are the channel admin.
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