How to restore your chat history

Android
iOS
To restore your chat history, first make sure you have an existing iCloud backup. Learn how to create one here.
To restore your chat history:
  1. Uninstall and reinstall WhatsApp.
  2. Verify your phone number and Apple ID.
  3. Tap Restore Chat History.
Note:
  • Unfortunately, we can't help restore your backup because your chat history isn’t stored on our servers.
  • There must be enough free space on both your iCloud and iPhone to restore your chat history.
  • The phone number used for backing up and the one used for restoring must be the same.
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