Why was my ad or ad account rejected?

You can find some common troubleshooting steps for rejected ads and ad accounts below.

Rejected ad

To see if your ad was rejected, tap
more options
> Advertise > Manage ads.
You'll see Rejected next to any ads that were rejected, or you'll see a banner that says:
"Your ad was rejected".
Tap the rejected ad or View ad on the banner to see the ad's details. From here, you can learn more about why your ad was rejected.
If you think your ad was wrongly rejected, tap Request review and submit a request.
After you submit a request, you can check the review status by tapping
more options
> Advertise > Manage ads. Tap the ad in review and look at Status of ad.

Rejected ad account

When your ad account is rejected, you can't run any ads you've created using the account. If your ad account was rejected, you'll see a banner in WhatsApp Business that says:
"You can no longer run ads".
Tap View more on the banner to go to Ad account settings. From here, you can learn more about why your ad account was rejected.
If you believe your ad account was wrongly rejected, tap Request review and submit a request.
After you submit a request, you'll see a banner that says:
"We've received your review request".
Tap View more on the banner to go to your Ad account settings.
Note:
  • Ads and ad accounts must follow Meta's advertising policies.
  • Reviews of ads and ad accounts typically take 24 hours.
  • You can't create new ads while your ad account is in review.

Does this answer your question?

Yes
No