About your business profile
Business profile is one of the many tools in the WhatsApp Business app that enables you to establish a formal business presence on WhatsApp. It’s one of the main ways that you can attract potential customers, as well as show them that your business is trustworthy.
Your business profile makes it easy for customers to see important information about your business, such as your business name, description, address, business hours, and category. The month and year you joined the WhatsApp Business app is also displayed on your business profile. This information can help establish trust with your potential customers.
You can also share your business email and website, and link your business’ Facebook Page or Instagram Business profile to your WhatsApp Business account.
- Note: The last few posts from your linked Facebook page and Instagram Business profile will show in your business profile. This feature may not be available in your region yet.
Business Tip: Include a catalog to showcase your products and services so customers can effortlessly browse and message you to ask questions. Customers can also share your products or services with their friends.
These unique features help you save time and energy so you can focus on what really matters—connecting with your customers and growing your business.
- How to edit your business profile: Android | iPhone | Web and Desktop
- How to create and maintain a catalog: Android | iPhone | Web and Desktop
- About linking WhatsApp Business with Facebook and Instagram