About your business profile

Business profile enables you to establish a formal business presence on WhatsApp. It’s one of the main ways to attract potential customers and show them that your business is trustworthy.

Your business profile makes it easy for customers to see important information about your business. Customers can see your business name, description, address, business hours, and category. The month and year you joined the WhatsApp Business app is also displayed on your business profile. This information can help establish trust with your potential customers.
You can also share your business email and website, and link your business’ Facebook Page or Instagram Business profile.
  • Note: The last few posts from your linked Facebook page and Instagram Business profile will show in your business profile. This feature may not be available in your region yet.
Business Tip: Include a catalog to showcase your products and services so customers can browse and message you to ask questions. Customers can also share your products or services with their friends.
These unique features help you save time and energy so you can focus on what really matters—connecting with your customers and growing your business.
Note: Your WhatsApp Business account is visible to any user who has your number saved in their address book, including users that you blocked. Users you block on the business app can’t message you or see your last seen. However, the blocked user can still view your business profile and your catalog.

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