Can't send or receive messages
The most common reason why you can't send or receive messages on WhatsApp is a poor internet connection. To learn how to troubleshoot your device's internet connection, view this article.
If your device is connected to the internet but you still can't send or receive messages on WhatsApp, there are a few things you can try:
- Restart your device.
- Ensure that you've completed the verification process for your phone number. To learn more, view this article.
- Ensure that the phone number of the contact you're trying to message on WhatsApp has been saved correctly on your device. To learn more, view this article.
It's also possible that the contact you're trying to message has blocked your phone number. To learn more, view this article.
