About account bans on the WhatsApp Business App


If your account is banned, you'll receive the following message within the WhatsApp Business app: “Your phone number is banned from using WhatsApp. Contact support for help.”
Your phone number is banned from using WhatsApp. Contact support for help.
We ban accounts if we believe the account activity is in violation of our Terms of Service. Please review the “Acceptable Use of our Business Services” section of our Terms of Service to learn more about the appropriate uses of the WhatsApp Business app and the activities that violate our Terms of Service.
How to request review
We may not issue a warning before banning your account. If you think your account was banned by mistake, please email us and we'll look into your case.
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