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About registration and two-step verification
When you create a WhatsApp account, you’ll see two different screens:
- Registration: This screen appears when you're creating a new account or re-registering your existing account. To confirm that you own the phone number, you’ll be prompted to enter a 6-digit registration code sent to you via SMS or phone call.
- Note: You can get a registration code through email if you are re-registering and have previously set up two-step verification with an email address.
- Two-step verification: This screen appears after you successfully register your phone number on WhatsApp. Two-step verification (2FA) is an optional feature that adds more security to your WhatsApp account. When enabling this feature, you create and confirm a unique PIN that’s required to access your account. The two-step verification PIN is different from the 6-digit registration code you receive via SMS or phone call. You can learn more about two-step verification in this article.
Remember: Never share your 6-digit registration code or two-step verification PIN with anyone.
If you didn't enable two-step verification, but are prompted to enter a PIN, the previous owner of the phone number might have enabled it. In this case, you'll need to wait 7 days before resetting the PIN to access your account.
If you forgot your PIN and you've successfully registered your phone number on WhatsApp, tap Forgot PIN? to create a new one. You can manage your two-step verification PIN settings at any time by going to your WhatsApp settings > Account > Two-Step Verification.
Note: WhatsApp can only be used with one phone number at a time. After you successfully register your phone number on WhatsApp, anyone who might be using your account is automatically logged out and your account is protected.
Note: In some cases, WhatsApp can automatically verify your phone number. Find out more.
