How to create short links

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The WhatsApp Business app enables you to share a link so customers can connect with you directly.
If your customer has WhatsApp installed on their device, a chat between the two of you automatically opens. From a web browser, your customer will be sent to a web page with your business information and messaging. From there, they can click Continue to chat to open a chat with you.
Note: If you share your profile picture with everyone in your privacy settings, it also appears on the web page. Learn how to change your privacy settings.
A short link for your business is automatically generated when you create an account on the WhatsApp Business app. To access your short link, tap Tools >
More (three vertical dots)
> Short link.
Once you’ve accessed the short link, you can:
  • Tap
    Share Link (horizontal chainlink)
    to copy the short link and paste it somewhere else on your website or Facebook pages.
  • Tap
    Share (three dots connected by two lines)
    to directly send this link over to your customers. Anyone who has access to the link will be able to message you.
  • Tap the slider to set a message template for customers to use when they open the short link.
  • Tap
    Text Edit (pencil)
    to create and edit your default message. Pre-populated default messages make it easier for customers to reach out to your business with common questions or inquiries.