How to share products or services with customers

Web and Desktop
Android
iOS
You can share your products or services with new and existing customers by sharing your catalog.
Business Tip: Business owners can proactively share products or services with their customers to drive business interactions.
Share your catalog in an individual chat or group chat
  1. Open a chat in the WhatsApp Business app.
  2. Tap
    attach
    > Catalog.
  3. Tap Send catalog >
    send
    .
Share products or services in an individual chat or group chat
  1. Open a chat in the WhatsApp Business app.
  2. Tap
    attach
    > Catalog.
  3. Tap the product or service you want to share. Note: You can tap multiple items.
  4. Tap
    send
    .
Share the entire catalog through Catalog Manager
  1. Tap
    more options
    > Business tools > Catalog to open Catalog Manager.
  2. Tap
    more options
    > Share, or tap Share link. Select one of the following:
    • Tap
      forward status
      to forward the catalog link using the WhatsApp Business app.
    • Tap
      copy
      to copy the catalog link and paste it into another app.
    • Tap
      share
      and select an app to share the catalog using email or other third-party messaging apps.
Share an individual product or service through Catalog Manager
  1. Tap
    more options
    > Business tools > Catalog.
  2. Tap the product or service in Catalog Manager that you want to share.
  3. Tap Share link, or tap
    link
    at the top of the product or service screen. Select one of the following:
    • Tap
      forward status
      to forward the link using the WhatsApp Business app.
    • Tap
      copy
      to copy the item link and paste it into another app.
    • Tap
      share
      to share the item link using email or other third-party messaging apps.
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