How to share products or services with customers

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You can share your products or services with new and existing customers by sharing your catalog.
Business Tip: Business owners can proactively share products or services with their customers to drive business interactions.

Share your catalog in an individual or group chat

  1. Open a chat in the WhatsApp Business app.
  2. Tap
    attach
    > Catalog.
  3. Tap Send catalog >
    send
    .

Share products or services in an individual or group chat

  1. Open a chat in the WhatsApp Business app.
  2. Tap
    attach
    > Catalog.
  3. Tap the product or service you want to share. Note: You can tap multiple items.
  4. Tap
    send
    .

Share the entire catalog through Catalog Manager

  1. Tap
    more options
    > Business tools > Catalog to open Catalog Manager.
  2. Tap
    more options
    > Share, or tap Share link. Select one of the following:
    • Tap Send link via WhatsApp Business to forward the catalog link using the WhatsApp Business app.
    • Tap Share to my status to share the catalog link in your status in WhatsApp.
    • Tap Copy link to copy the catalog link and paste it into another app.
    • Tap Share link and select an app to share the catalog using email or other third-party messaging apps.

Share an individual product or service through Catalog Manager

  1. Tap
    more options
    > Business tools > Catalog.
  2. Tap the product or service you want to share.
  3. On the product or service detail page, tap Share link, or
    link
    . Select one of the following:
    • Tap Send link via WhatsApp Business to forward the link using the WhatsApp Business app.
    • Tap Share to my status to share the item link in your status in WhatsApp.
    • Tap Copy link to copy the item link and paste it into another app.
    • Tap Share link to share the item link using email or other third-party messaging apps.

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