How to share products or services with customers

Web and Desktop
Android
iOS
To show your products or services to customers, you can share your catalog.
Business Tip: Business owners can proactively share products or services with their customers to set the tone for their business interactions.
Share products or services
To share products or services in a chat:
  1. Open a chat.
  2. Click the
    attach
    icon next to the text field. Then, click the
    shopping
    icon
  3. Select a product or service.
  4. Click the Send icon
    send
    .
To share your catalog:
  1. In the top left corner, click the
    menu
    |
    more options
    icon > Catalog.
  2. Click the link icon.
  3. Click the Send icon
    send
    .
  4. To share the entire catalog, you can either:
    • Send link via WhatsApp: Shares the catalog link over WhatsApp
    • Copy Link : Copies the link
Alternatively, you can share a specific product or service from your catalog:
  1. In the top left corner, click the
    menu
    |
    more options
    icon > Catalog.
  2. Select a product or service.
  3. In the top right corner, click SHARE then either:
    • Send link via WhatsApp: Shares the item link over WhatsApp.
    • Copy Link: Copies the link.
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