How to share products or services with customers

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You can share your products or services with new and existing customers by sharing your catalog.
Business Tip: Business owners can proactively share products or services with their customers to drive business interactions.

Share your catalog in an individual or group chat

  1. Open an individual or group chat.
  2. Click
    Add (plus sign)
    > Catalog > Send catalog >
    Send (paper airplane)
    .

Share products or services in an individual or group chat

  1. Open an individual or group chat.
  2. Click
    Add (plus sign)
    > Catalog.
  3. Click the checkbox next to the product or service you want to share.
    • Note: You can click multiple items.
  4. Click
    Send (paper airplane)
    .
  1. Click
    More Options (three vertical dots)
    > Catalog >
    More Options (three vertical dots)
    > Forward.
  2. Click one of the following:
    • Click Send link via WhatsApp to send the link within WhatsApp. Click the contacts you'd like to share your catalog with. Click
      Next (right arrow within circle)
      >
      Send (paper airplane)
      .
    • Click Share to my status to share the catalog link in your status in WhatsApp.
    • Click Copy link to copy the link for pasting into another app.

Share an individual product or service

  1. Click
    More Options (three vertical dots)
    > Catalog.
  2. Hover over the product or service you'd like to share, then click
    Menu (down chevron)
    > Share.
    • Click Send product to send the link within WhatsApp. Click the contacts you'd like to share the link with, then click
      Send (paper airplane)
      .
    • Click Share to my status to share the catalog link in your status in WhatsApp.
    • Click Copy link to copy the link for pasting into another app.

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