Sharing catalog links
Catalog allows customers to browse a business’s products or services, ask questions, and engage with the business. Customers can choose a product or service they're interested in, share it with their friends, or message the business with questions.
To share a product or service from catalog:
- Go to Catalog
- Select the item or service you wish to share
- Tap the three dots on the top right corner
- You can then share the specific item in your catalog with your contacts or potential buyers anywhere by selecting any of the options:
- Forward: Share the item link with others over WhatsApp
- Share: Share the item link over email or other third-party messaging apps
- Select the groups or individual chats you want to share the item or service with
- Tap Send
The shared link will directly open the item or catalog if viewed within the WhatsApp Messenger or WhatsApp Business app.
When shared over email or browser, a selector will allow the user to choose how to open the link.