How to switch between WhatsApp voice and video calls on Portal
Switch from a voice call to a video call
- While on a voice call, tap or select .
- The contact you’re voice calling will see a request to switch to a video call and can accept or decline the switch.
Switch from a video call to a voice call
- While on a video call, tap or select , which will notify the contact you’re video calling that you’ve turned off your camera.
- Once the contact turns their camera off, the call will be switched to a voice call.
- How to call a WhatsApp contact on Portal
- Learn more about Portal in the Portal Help Center.