How to send media, contacts, or location

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There's a problem with uploading and downloading media, including videos, in messages right now. This means some users may experience issues sending and receiving images/photos and videos. We're working to fix it as soon as possible. In the meantime, please keep WhatsApp updated on your device. Updates are released regularly and may contain fixes for bugs and other issues.

Send photos, videos, documents, stickers or contacts

  1. Open an individual or group chat.
  2. Click
    add
    , then click:
    • Photos & Videos to select photos or videos from your computer. You can send up to 100 photos or videos at once and add a caption to each photo or video. Alternatively, you can drag and drop a photo or video directly into the text field.
    • Camera to take a photo with your computer's camera.
    • Document to select documents from your computer. Alternatively, you can drag and drop a document directly into the text field. The maximum allowed document size is 2 GB.
    • Contact to send the information of contacts saved in your phone's address book over WhatsApp. Select the contact you'd like to attach.
  3. Click
    send
    to send.
Note:
  • To adjust the quality of an attached photo, click
    hd media
    > Standard quality or HD quality > Done before clicking
    send
    .
  • To share a link, copy the link you'd like to share and paste it into the chat.
  • For users with a faster internet connection, the default video size limit is 100MB and 720p resolution.
  • For users with a slower internet connection, the default video size limit is 64MB and 480p resolution.
  • Status videos have a maximum duration of 30 seconds.
  • HD media isn’t currently available for status updates or profile pictures.
  • For documents, the maximum file size allowed is 2 GB.
  • High audio sample rate or professional cameras may be unsupported.

Send a voice message

  1. Open an individual or group chat.
  2. Click
    microphone
    and start speaking into your computer's microphone.
  3. Once finished, click
    send
    to send the voice message.
Note: While recording a voice message, you can click
pause
to temporarily stop the recording and
microphone
to resume it. To cancel and delete your recording, click
delete status update
.

Save a photo or video to your computer

  1. Click the photo or video you want to save.
  2. Click
    download
    or
    download
    . If prompted, click Save.

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