We’re updating our Business Terms of Service for users in the European Region, effective 11 April 2024

We’re updating our Business Terms of Service (Terms) in response to the Digital Services Act (DSA), a new EU regulation.
  • We’re adding more information to our Terms about our guidelines and policies, which describe what is or is not allowed on WhatsApp Business.
  • For those who choose to use Channels, we’re explaining how we apply the Channels Guidelines, how to report content and appeal decisions, and how channels are recommended.
We’re also making changes to our international data transfer mechanisms. For transfers from the European Region, we will rely on the new EU-US Data Privacy Framework.
By continuing to use WhatsApp Business after 11 April 2024, you accept these updates to our Terms. If you do not want to accept, you can learn more about your account options here.
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