Fixing issues on WhatsApp

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If you’re having any issues with WhatsApp, there are a few things you can try.

Check your connection


Make sure you have a good internet connection. Try switching between Wi-Fi and mobile internet.
If you have no Wi-Fi or a poor mobile internet connection, try moving to a different location.
Read more about problems connecting to WhatsApp.

Turn your device off and on again


Try turning your device off and on again.

Close WhatsApp and reopen it


Close WhatsApp and then open it again.

Log out of WhatsApp and log back in


Learn how to log out from your linked device.

Free up storage space


Delete old or unused media such as large video files from your device storage to free up space.
You can also clear your WhatsApp cache to free up storage space on your device.