How to update the status of a purchase

Web and Desktop
You can view and manage customer purchases easily using the WhatsApp Business app.
To update the status of a purchase:
  1. In the chat with your customer, find the order you'd like to update.
  2. Click Update status.
  3. Select the current status of the order. You can also add a message to send to your customer.
  4. Click Send update.

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