About WhatsApp Surveys

WhatsApp provides you with an opportunity to give us feedback and help us make WhatsApp a better product for you. You will occasionally receive a chat message from "WhatsApp Surveys" inviting you to take a survey. Before accepting the invitation to participate in the survey, we will provide you with clear information about its purpose. Your choice to participate and your responses to the survey questions will not affect your account settings. You are always in control and can block WhatsApp Surveys to stop receiving survey invitations at any time.
How are your responses kept secure and protected?
  • Survey responses will only be used for research purposes and to improve your WhatsApp experience.
  • Survey responses are stored in a secure manner. Access to responses is limited to a restricted number of employees.
  • Survey responses will be used and protected in accordance with the WhatsApp Privacy Policy.
For more details about how this chat is secured, please visit our article on privacy and security for business messages.
How to know a survey is from WhatsApp?
  • The official WhatsApp Surveys chat is marked with the verified green checkmark
    and uses phone numbers +16505361212, +16508638904.
  • If you receive a chat message from an account without the green checkmark or from a different phone number than the ones indicated above claiming to be WhatsApp Surveys, it is likely a scam. Please report and block this number. Learn how to block and report contacts for Android | iPhone | KaiOS
If you have additional questions and would like to contact WhatsApp, please open WhatsApp Settings > tap or click Help > Contact Us.
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