How to move your WhatsApp Messenger account to the WhatsApp Business app

Before you move from WhatsApp Messenger to the WhatsApp Business app, we recommend creating a backup of your account. Learn how to create a backup in this article.
Business Tip: Businesses can make a bigger impact on their sales and growth by switching to the WhatsApp Business app. The WhatsApp Business app offers a variety of free features for connecting with customers and selling products and services.
  1. Update WhatsApp Messenger and download the WhatsApp Business app from the Google Play Store.
  2. Open the WhatsApp Business app.
  3. Read the WhatsApp Business app Terms of Service. Tap Agree and continue to accept the terms.
  4. The WhatsApp Business app automatically identifies the number you’re using in WhatsApp Messenger. To continue, tap the option with your business number.
    • If the number that appears is not the number you want to use, tap Use a different number, then follow the standard verification process.
  5. Tap Continue > Allow to allow the WhatsApp Business app to access your chat history and media.
  6. WhatsApp will send you an SMS with a 6-digit code. Enter the 6-digit code to verify your number.
  7. Create your business profile, then tap Next.

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