About mandatory disclosures to be made by Businesses

If you are a Business on WhatsApp, you are responsible for making all the disclosures required under applicable law, including disclosures required for goods or services you offer for sale on WhatsApp. You will ensure that all the information and images you have provided or will provide in relation to your listings are accurate and correspond with the appearance and other features of the goods or services contained in the listing. You will also update your business profile and listings as and when any change occurs to such information.
Related resources
  • About complaints raised by WhatsApp users in relation to the goods or services sold by Businesses
  • How to Comply with the Laws for Selling Online in India
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