How to report a catalog or business

Android
iPhone
Web and Desktop
Mac
If you believe a business is violating the WhatsApp Commerce Policy, you can report them.
Report a product or service
  1. Open your chat with the business whose product or service you'd like to report.
  2. Tap the business’s name.
  3. Next to Products, tap See All.
  4. Tap the product or service you'd like to report.
  5. Tap
    > Report > Report.
Report a business
  1. Open your chat with the business you'd like to report.
  2. Tap the business’s name.
  3. Scroll to the bottom of the screen, then tap Report business.
  4. You have two options:
    • To report and block the business, ensure that the check box next to Block business and delete chat is checked. Then, tap Report.
    • To simply report the business, ensure that the check box next to Block business and delete chat is unchecked. Then, tap Report.
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