How to report a catalog or business

Android
iOS
ウェブとデスクトップ
Mac
Businesses should respond to customer messages promptly. If you haven’t received a response after messaging a business, it may be an issue with your device’s connection. Learn how to troubleshoot connection issues.
If your device is successfully connected and the business still hasn’t responded, or if you believe a business is violating the WhatsApp Business Messaging Policy, you can report them.
Report a product or service
  1. Open your chat with the business.
  2. Tap the business’ name.
  3. Next to Catalog, tap See All.
  4. Tap the product or service.
  5. Tap
    more
    > Report.
  6. You have two options:
    • To simply report a product or service, tap Report.
    • To provide more details, tap Tell Us More. Then, select an option and tap Submit.
Report a business
  1. Open your chat with the business.
  2. Tap the business’ name.
  3. Scroll to the bottom of the screen, then tap Report Business.
  4. You have two options:
    • To report and block the business, tap Report and Block.
    • To report the business, tap Report.
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