How to report a catalog or business

Android
iOS
Web and Desktop
Mac
If you believe a business is violating the WhatsApp Commerce Policy, you can report them.
Report a product or service
  1. Open your chat with the business whose product or service you'd like to report.
  2. Next to the business’ name, click
    shopping
    .
  3. Click the product or service you'd like to report.
  4. Click
    menu
    |
    more options
    > Report product > Report Product.
  5. Select an option, then click Submit.
Report a business
  1. Open your chat with the business you'd like to report.
  2. Click
    menu
    |
    more options
    .
  3. Click Report business.
  4. You have two options:
    • To report and block the business, ensure that the check box next to Block business and clear chat is checked. Then, click Report.
    • To simply report the business, ensure that the check box next to Block business and clear chat is unchecked. Then, click Report.
Does this answer your question?
Yes
No