How to add or suggest a group to a community

Copy link
Android
iOS
Web
By default, all members and admins can add a new group to a community. Admins can choose to adjust community settings so only admins can add new groups.
Only admins can add existing groups to a community, but members can suggest existing groups for admin approval.

Add or suggest a new group

  1. Click the Communities tab.
  2. Click a community.
  3. Click Add group, then Create new group.
  4. Fill in the group name.
    • The group name is required and can be up to 100 characters.
  5. Click
    Alternate Check Mark (white checkmark within circle)
    .

Add or suggest an existing group

  1. Click the Communities tab.
  2. Click a community.
  3. Click Add group, then Add existing group.
  4. Check the boxes next to the groups you want to add, then click
    Alternate Check Mark (white checkmark within circle)
    .
  5. Click
    Settings Tab (gear)
    to review group permissions, then click Add to community when you’re ready.

Alternatively, you can:

  1. Go to the Chats tab, and open a group chat that you’re an admin of.
  2. Click the group subject.
  3. Click Add group to a community.
  4. Click New community or Existing community.
Note:
  • You can’t add groups with pending member requests to a community. To review pending requests, you’ll need to open your group and tap the group name.
  • You might be temporarily unable to add a group to a community as a security measure. This can be triggered by spam reports filed by members or by trying to link a group with recently added members. You may be unable to link your group to a community for a few hours and up to 24 hours in some cases. Please try again later.
  • Group admins can review, set and change group permissions when adding or suggesting a new or existing group.
  • Groups that admins create will automatically be added to the community.
  • Groups that members create or suggest will either be added to the community straight away, or sent to admins for approval, based on settings.
  • Group suggestions pending approval admin will be shown at the top of the community under Pending groups.