How to manage two-step verification settings

You can manage two-step verification settings in your WhatsApp account. You have the option to enable or disable this feature or change the PIN. You can also update the email address associated with two-step verification.

Turn on two-step verification

  1. Open WhatsApp Settings.
  2. Tap Account > Two-step verification > Turn on or Set up PIN..
  3. Enter a six-digit PIN of your choice and confirm it.
  4. Provide an email address you can access or tap Skip if you don’t want to add an email address. We recommend adding an email address as this allows you to reset two-step verification, and helps safeguard your account.
  5. Tap Next.
  6. Confirm the email address and tap Save or Done.
If you forgot your PIN, you’ll need to wait 7 days before you can reset it. Alternatively, if you’ve previously added your email address, we’ll send reset instructions to your email. We don’t verify this email address, so make sure it’s accurate and accessible to you.
Note: For security purposes, there isn’t an option for us to speed up the 7-day timeframe or disable your account after two-step verification is enabled.

Turn off two-step verification:

  1. Open WhatsApp Settings.
  2. Tap Account > Two-step verification >Turn off.

Change your two-step verification PIN

  1. Go to your WhatsApp Settings.
  2. Tap Account > Two-step verification > Change PIN.

Add an email address

  1. Open WhatsApp Settings.
  2. Tap Account > Two-step verification > Add Email Address.

Change an email address

  1. Open WhatsApp Settings.
  2. Tap Account > Two-step verification > Change Email Address.

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