How to make a video call

Android
iOS
Web and Desktop
Windows
Mac
Video calling lets you video call your contacts using WhatsApp.
Make a video call
  1. Open the individual chat with the contact you want to video call.
  2. Tap
    video call
    .
Alternatively, open WhatsApp, then tap the Calls tab >
new call or group call
. Find the contact you want to video call, then tap
video call
.
Receive a video call
If your phone is locked, you'll receive an Incoming video call... notification from WhatsApp when someone video calls you. You can:
  • Slide the notification to the left, then tap View > Accept.
    • Alternatively, you can slide the notification to the right to accept the call.
  • Slide the notification to the left, then tap View > Decline.
  • Slide the notification to the left, then tap View > Message to decline the call with a note.
If your phone is unlocked, but you're not in WhatsApp, you'll receive an Incoming video call... notification from WhatsApp when someone video calls you. You can:
  • Pull the notification down, then tap Accept or tap the notification to accept the call.
  • Pull the notification down, then tap Decline.
  • Pull the notification down, then tap Message to decline the call with a note.
If your phone is unlocked and you're in WhatsApp, you'll see an incoming WhatsApp video call screen when someone video calls you. You can tap:
  • Accept
  • Decline
  • Remind Me, then select if you want to be reminded In 1 hour or When I leave.
  • Message to decline the call with a note.
Switch from a video call to a voice call
  1. While on the video call, tap
    video off
    , to notify the contact you're video calling.
  2. Once the contact turns their video off, the call will be switched to a voice call.
Switch from a voice call to a video call
  1. While on the voice call, tap video call > Switch.
  2. The contact you're voice calling will see a request to switch to a video call and can accept or decline the switch.
Note:
  • Make sure you and your contacts have strong internet connections when placing or receiving video calls.
  • To save data, make and answer calls when connected to Wi-Fi. You can also turn Use less data for calls on or off in WhatsApp Settings > Storage and data.
  • You can’t access emergency service numbers through WhatsApp, such as 911 in the United States.
  • If your call isn't going through, it's possible the other person is on an older operating system or WhatsApp version.
Related resources
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