How to make a video call

Web and Desktop
Video calling lets you call your contacts using WhatsApp for free, even if they’re in another country. Video calling uses your internet connection. Calling on WhatsApp is supported on Windows 10 64-bit version 1903 and newer and macOS 11 and newer.

Use video calling

To make or receive video calls on WhatsApp:
  • You’ll need an active internet connection on your computer.
  • WhatsApp needs access to your computer’s microphone and camera.
  • You’ll need to have an audio output device, microphone, and camera connected to your computer for calls. Video calling isn’t supported on devices without a camera.
Note: Use a headset for the best audio. Using a separate external microphone and speaker devices might cause echo.

Make a video call

  1. Open the individual chat with the contact you’d like to call.
  2. Click the Video call icon.
During the call, you can mute or unmute your microphone by clicking the microphone icon or turn your camera off or on by clicking the camera icon. To end a call, click End call.

Answer a video call

If you receive an incoming call, you can click:
  • Accept to accept the call.
  • Decline to decline the call.
  • Ignore or x to ignore the call.

Switch between voice and video calls

While on a voice call with a contact, you can request to switch to a video call. The contact you’re voice calling can click OK or Switch to switch the call or Cancel to decline.
  1. Hover over the camera icon during the call.
  2. Click the camera icon.
  3. The voice call will switch to a video call if your contact accepts the switch.


Picture-in-Picture (PiP) allows you to watch videos from supported services within WhatsApp instead of needing to go to another app. You can also continue messaging in the chat while watching the video. If a video is eligible for PiP playback, a play button will appear on the video link's preview.
Note: Videos will only play PiP if they're posted by public accounts.

Related resources

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