About Temporarily Banned Accounts

If you received an in-app message saying your account is “Temporarily banned,” this means that you're:
  • Likely using an unofficial version of WhatsApp
  • Might be harvesting information, which is known as scraping
Switch to the official app or stop engaging in scraping after being temporarily banned. If you do not, your account might be permanently banned from using WhatsApp.
Unofficial WhatsApp apps
Unauthorized WhatsApp applications put your security and safety at risk, and we don’t support them.
Here’s what might happen if you use them:
  • There’s no guarantee your messages, data, location, or the files you share will be private and secure.
  • Your account may be banned because using unofficial Whatsapp apps is against our Terms of Service.
To make sure you have access to WhatsApp, confirm your number again on our official app. You can download the app from our website: www.whatsapp.com/download.
Scraping is the automated extraction of information, both targeted and at scale, for any unpermitted purposes. Acquiring user information in this way, including phone numbers, user profile pictures, and statuses violates our Terms of Service.
  • If you're using the official WhatsApp app and your account is banned, refer to this article.
  • Learn more about how to use WhatsApp responsibly in this article.
  • Learn more about scraping in this article.
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