How to use cart on WhatsApp Business

Android
iOS
Web
As a WhatsApp Business user, your customers can add items from your catalog to their cart. To use this feature, you and your customers must be on the latest version of WhatsApp.

Turn carts on and off

  1. Click
    menu
    |
    more options
    at the top of your chatlist > Catalog.
  2. Then, click
    menu
    |
    more options
    > Settings.
  3. In the Add to cart section, click On or Off.
Note: When you change your carts settings, the change may take up to 24 hours to be reflected. If you turn off the carts feature, you may still receive carts from customers in that 24-hour period.

Does this answer your question?

Yes
No