How to archive or unarchive a chat or group

Android
iOS
KaiOS
Web and Desktop
Windows
Mac
The archive chat feature allows you to hide an individual or group chat from your chats list to better organize your conversations.
Note:
  • Archiving a chat doesn’t delete the chat or back it up to your SD card.
  • Archived individual or group chats will stay archived when you receive a new message from that individual or group chat.
  • You will not receive notifications for archived chats unless you are mentioned or replied to.
Archive an individual or group chat
  1. In the Chats tab, tap and hold the chat you want to hide.
  2. Tap
    archive chats
    at the top of the screen.
Archive all chats
  1. In the Chats tab, tap
    more options
    > Settings.
  2. Tap Chats > Chat history > Archive all chats > OK.
View archived individual or group chats
  1. Scroll to the top of the Chats screen.
  2. Tap
    archive chats
    Archived.
The number next to
archive chats
Archived indicates how many archived individual or group chats have unread messages.
Unarchive an individual or group chat
  1. Scroll to the top of the Chats screen.
  2. Tap
    archive chats
    Archived.
  3. Tap and hold the individual or group chat you want to unarchive.
  4. Tap the unarchive icon at the top of the screen.
Alternative archive settings
To change the default settings so archived chats unarchive when new messages are received and remove
archive chats
Archived from showing at the top of your chats list:
  1. In the Chats tab, tap
    more options
    > Settings.
  2. Tap Chats.
  3. Turn off Keep chats archived.
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