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How to turn on and off end-to-end encrypted backup
To turn on end-to-end encrypted backups:
- Go to Settings > Chats > Chat Backup.
- Tap End-to-end encrypted backup.
- Tap Turn on, then follow the prompts to create a password or use your 64-digit encryption key.
- Tap Create or Generate.
To turn off end-to-end encrypted backups:
- Go to Settings > Chats > Chat Backup.
- Tap End-to-end encrypted backup.
- Tap Turn off, then enter your password or 64-digit encryption key.
- Tap Turn off again to confirm.
Note:
- If you’ve forgotten your password and still have access to your WhatsApp, you can change your password. Learn how here.
- If you’ve forgotten your password and don’t have access to your WhatsApp, you can’t restore your encrypted backup.
- WhatsApp can’t send you a copy of your password, reset your password, or restore your backup for you.
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