About the effective date for the January 2021 update

What happens on and after the effective date?

We made changes to our Terms of Service and Privacy Policy that relate to options users have for messaging businesses, and began rolling it out in January 2021. As part of this update, we also provided more information about how we collect and use data.
Our commitment to your privacy didn't change. Your personal conversations are still protected by end-to-end encryption, which means no one outside of your personal chats, not even WhatsApp or Meta, can read or listen to them.
No one will have their accounts deleted or lose functionality of WhatsApp because of this update. The majority of users who have seen the update have already accepted.
There will also be other opportunities for those who haven’t accepted the updates to do so directly in the app. For example, when someone reregisters for WhatsApp or if someone wants to use a feature that's related to this update for the first time.
You can export your chat history on Android or iPhone, and download a report of your account.
  • You can export your chats and download a report of your account on your own. If you need help downloading a report of your account or deleting your account, you can contact us here.
WhatsApp won’t delete your account if you don’t accept the update.
  • Keep in mind that separately, our existing policy related to inactive users will apply.
  • If you’d like to delete your account on Android, iPhone, or KaiOS, we hope you reconsider. Deleting your account is something we can’t reverse as it erases your message history, removes you from all of your WhatsApp groups, and deletes your WhatsApp backups.

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