How to make a voice call

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Voice calling lets you call your contacts using WhatsApp Desktop for free, even if they’re in another country. Voice calling uses your internet connection. Desktop calling is supported on Windows 10 64-bit version 1903 and newer and macOS 11 and newer.

Use desktop calling

To make or receive voice calls on WhatsApp Desktop:
  • You’ll need an active internet connection on your computer and phone.
  • WhatsApp needs access to your computer’s microphone.
  • You’ll need to have an audio output device and microphone connected to your computer for calls.
Note: Use a headset for the best audio. Using a separate external microphone and speaker devices might cause echo.

Make a voice call

  1. Open the individual chat with the contact you’d like to call.
  2. Click the Voice call icon.
During the call, you can mute or unmute your microphone by clicking the Microphone icon. To end a call, click End call.

Answer a voice call

When you receive an incoming call, you’ll see a notification on your screen. You can click:
  • Tap Accept to accept the call.
  • Decline to decline the call.
  • More (three horizontal dots)
    to open microphone and video settings.
When you answer an incoming call, you can:
  • Click
    Add participant (silhouette of person with plus sign)
    to add people to the call.
  • Click Start screen sharing to share your device screen.
  • Video call (video camera)
    to switch to a video call.
  • Click
    More (three horizontal dots)
    to open microphone and video settings.
  • Click End call to end the call.

Switch between voice and video calls

While on a voice call with a contact, you can request to switch to a video call. The contact you’re voice calling can choose to click OK or Switch to switch the call or Cancel to decline.
  1. Click the Camera icon.
  2. The voice call will switch to a video call if your contact accepts the switch.

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